Your data protection rights under European regulations
Last Updated: September 9, 2026
This page provides information about how we comply with the General Data Protection Regulation (GDPR) for individuals located in the European Economic Area, United Kingdom, and Switzerland.
We process personal data under the following legal bases:
You have the following rights regarding your personal data:
You can request a copy of the personal data we hold about you, including information about how it is processed.
You can request correction of inaccurate or incomplete personal data.
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
You can request that we limit how we use your personal data in specific situations.
You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
You can object to processing based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you can withdraw that consent at any time.
To exercise any of these rights, contact us at [email protected] with your request. We will respond within one month of receiving a valid request.
We may need to verify your identity before fulfilling certain requests to protect your personal information.
We are based in Canada. If you are located in the European Economic Area, your personal data may be transferred to and processed in Canada. We ensure appropriate safeguards are in place for such transfers.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Booking inquiry data is typically retained for two years after the last interaction.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.
For GDPR-related inquiries, contact us at [email protected] with "GDPR Request" in the subject line.